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Privacy Policy

We are committed to protecting your privacy and ensuring transparency in how we handle your data.

Effective Date: 07.04.2026

Last Updated: 07.04.2026

Introduction

At Luminous Infoways, we are committed to protecting your privacy and ensuring transparency in how we handle your data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and mobile application.

1. Collection and Use of User Data

Personal Information

  • Full name
  • Email address
  • Phone number
  • Address
  • Payment details (via secure providers)

Non-Personal Information

  • Device info
  • IP address
  • Browser type
  • Usage data

Usage

  • Provide and improve services
  • Process transactions
  • Communication
  • Personalization
  • Security and fraud prevention

2. Data Storage and Security

  • Secure servers with restricted access
  • SSL encryption
  • Authentication systems
  • Regular monitoring

3. Third-Party Integrations

  • Payment gateways
  • Analytics tools
  • Marketing platforms
  • Cloud services

4. User Rights

Contact: [email protected]

  • Access your data
  • Update/correct info
  • Request deletion
  • Opt-out of marketing

5. Cookies

We use cookies to enhance functionality and user experience. You can disable cookies in browser settings.

6. Compliance

  • IT Act, 2000 (India)
  • Google Play Policies
  • Apple App Store Guidelines
  • GDPR principles (where applicable)

7. Data Retention

We retain data only as long as necessary for service delivery and legal compliance.

8. Third-Party Links

We are not responsible for external websites' privacy practices.

9. Children's Privacy

Our services are intended for users aged 18 and above.

10. Updates

This policy may be updated periodically.

11. Contact

Company

  • Luminous Infoways

Support

  • Email: [email protected]
  • Phone: +91 674 258 7335
  • Address: N2/24, IRC Village, Nayapalli, Bhubaneswar, Odisha 751015
Additional Transparency

AI & Chatbot interactions

Interactions may be used to improve services and enhance the overall user experience.

Messaging & Notifications

Messaging platforms may send updates and operational notifications to keep you informed.